拒送华为手机？联邦快递又说是“失误”

为“误送”华为包裹道歉还不到一个月，联邦快递又“失误”了。

针对《个人电脑》杂志寄往美国的华为手机被拒送一事，该杂志的分析主管萨沙塞根萨沙在推特上发布最新消息：联邦快递又道歉称这是一个失误了。

对@华为手机和@联邦快递之剧的早间更新：联邦快递发来的新官方声明说手机是“被错误地退回”“我们为这一操作错误道歉。”这话与我们昨天从客服@fedexhelp中得到的内容相矛盾，不过我们还是称其为最新消息而不是矛盾吧。

萨沙提到的相互矛盾的消息是指他们前一天从英国快递公司Parcelforce(寄件人使用了该公司的包装袋)和联邦快递客服推特账号FedExHelp得到的回复内容：

"As advised on the information provided, due to the issues the USA government is having with Huawei they don't accept any items with this brand," a Parcelforce customer service representative named "Pam" told Smith over Twitter direct message.

一位名叫“PAM”的Parcelforce客服代表通过推特站内信告诉史密斯：“根据所提供的信息，由于美国政府与华为之间存在的问题，他们不接受任何带有该品牌的产品。”

The FedExHelp Twitter account followed up: "Adam, on May 16, 2019, Huawei Technologies Co., Ltd. and 68 of its global affiliates were included on the 'Entity List' which sets out a list of certain entities that US companies are restricted from doing business with. My apologies for the inconvenience this has caused you."

FedExHelp推特帐户称：“亚当，2019年5月16日，华为技术有限公司及其68家全球子公司被列入‘实体名单’，该名单列出了美国公司被限制与之开展业务的某些实体。对于给您带来的不便，我深表歉意。”

The account followed up, confusingly, "Adam, it is my understanding that to ensure our compliance, at this time we are not accepting any shipments to any of the listed Huawei entities."

该社交媒体接着令人困惑地写道：“亚当，我的理解是，为了确保我们符合规程，目前我们不接受向华为的任何上市实体进行投递。”

FedEx Refused to Ship Our Huawei Phone (via Digital Personal Computer)

然而在萨沙收到的最新声明中，联邦快递是这么说的：

“The package in question was mistakenly returned to the shipper, and we apologize for this operational error,” FedEx said in a statement to Digital Trends. “As a global company that moves 15 million shipments each day, we are committed to compliance with all rules and regulations and minimizing impact to our customers as we adjust our operations to comply with a dynamic U.S. regulatory environment.”

联邦快递在一份给Digital Trends的声明中说：“有关包裹被错误地退回给了发货人，我们为这一操作错误道歉。”“作为一家每天运送1500万批货物的全球货运公司，我们致力于遵守所有规则和法规，并在调整业务以符合美国不断变化的监管环境时尽量减少对客户的影响。”

FedEx also reiterated that “FedEx can accept and transport all Huawei products except for any shipments to listed Huawei entities on the U.S. Entity List,” and that in the recent case, “The return to sender label attached to the package in question was not generated by FedEx.”

联邦快递还重申，“联邦快递可以接受和运输所有华为产品，但美国实体清单上列出的华为上市实体的任何货物除外”，在最近的案例中，“问题包裹上的退回发件人标签不是由联邦快递生成的。”

FedEx mistakenly rejects shipment of a Huawei phone to the U.S. (via Digital Trends)

“美国不断变化的监管环境”，联邦快递对这点认识的倒是蛮深刻的。但一个月两起，而且是与同一家公司相关的包裹，你们这失误率是不是有点高啊?

有网友询问萨沙，美国办公室最终拿到手机了吗，答案是否定的。

拒送华为手机？联邦快递又说是“失误”