联邦快递称华为包裹系“误转运”美国网友：我信了你的邪

据路透社28日报道，近期，美国联邦快递在未说明的情况下，将华为的包裹转移到美国。

根据华为提供的物流单信息，华为5月19日、20日从日本东京分别寄至中国的两个包裹于23日被转运至联邦快递美国总部；5月17日从越南河内寄至中国香港和新加坡的两个包裹被联邦快递两地的转运站扣押，运货状态显示“出现异常”。

华为表示，由于这起事件，将重新审视与联邦快递的合作关系。此外，华为已向中国邮政监管部门提出正式投诉。

Chinese telecoms equipment maker Huawei earlier claimed that the U.S. package delivery company diverted two parcels destined for Huawei addresses in Asia to the United States and attempted to reroute two others, Reuters reported.

According to the images of FedEx tracking records provided by Huawei, FedEx diverted two packages sent from Japan and addressed to Huawei in China to the United States, and attempted to divert two more packages sent from Vietnam to Huawei offices elsewhere in Asia, all without authorization.

Huawei said the four packages only contained documents and “no technology." It also stated that the company would review the logistics and document delivery support requirements as a direct result of these incidents. Meanwhile, the company has had already filed a complaint with China's postal regulator.

联邦快递“先否认”后“道歉”

联邦快递称华为包裹系“误转运”美国网友：我信了你的邪

5月23日，联邦快递中国公司官方微博曾经发帖否认转运事件，称“有关近期社交媒体平台流传联邦快递将客户货件没收，并转运至美国检查的消息与事实严重不符”。

联邦快递称华为包裹系“误转运”美国网友：我信了你的邪

然而5月28日，联邦快递又在微博发表道歉声明称，承认“误运”错误，但“没有任何外部方面要求联邦快递转运这些货件”。

The FedEx Corp. on Tuesday apologized on its official Weibo account for mishandling Huawei's packages. The FedEx said that there was no "external pressure" demanding transshipment.

"We value all our customers who hand more than 15 million packages to us per day. We apologize for the erroneous shipment," said FedEx in its Weibo account. "Those mishandled packages are on the way to the sender."

However, many netizens found that the package delivery company issued a statement on last Thursday, where the company had denied the "rumor" circulating on social media sites that it "diverted customers' packages to the United States."

评论区大型“翻车现场”

然而联邦快递的致歉声明，微博网友们并不买账。

联邦快递称华为包裹系“误转运”美国网友：我信了你的邪

网友普遍质疑：从“1500万个包裹中挑选出来4个华为的包裹转运失误，这样的‘失误率’未免太过精准。”

不仅仅是中国网友，这回连美国网友都看不下去了。

联邦快递称华为包裹系“误转运”美国网友：我信了你的邪

在推特上，美国网友们纷纷表示联邦快递不仅违背了商业道德，更是在“自掘坟墓”，发生这样低概率的“误送事件”只会让客户产生不信任感，“拉黑”联邦快递。

FedEx's apologies triggered backlash among both Chinese and American netizens.

Many Chinese netizens questioned FedEx's explanation on the "mishandling error," saying "how errors only happened to Huawei's four packages among 15 million packages." Americans tweeted that "FedEx breaks the business rules" and "is digging his own tomb by losing credibility among customers".

其实最近在一些国外社交网站和论坛上，类似的“翻车”评论已经越来越多了。

联邦快递称华为包裹系“误转运”美国网友：我信了你的邪