近期，一位网友向新加坡眼反映，带爱犬去宠物医院洗牙，没想到出来却发现狗狗被拔了15颗牙！ 以下是网友投诉： 我家5岁的狗去洗牙，结果被拔了15颗牙，拔完才通知我们，拔牙之前并没有跟我们商量。 （注：下图血腥，请爱狗人士冷静）
就是这家宠物医院，这个兽医，我要让所有养狗的人以后都要注意了，拔一颗牙收费是$25到$90他们就是这样赚黑心钱！
他们的理由和说法是松动的牙齿，都是为狗狗好，这样的解释我们真的不能接受！
网友给我们提供了家里爱犬拔牙前后的对比照，拔牙前，两个下牙清晰可见。
看完医生，牙消失了！在前面用纱布包裹的带血狗狗牙齿照片中，我们也能看到其中有两个大大的下牙。
网友对于狗狗被拔多颗牙齿很诧异，也认为医院的收费标准不明确。
从这张收费单来看狗狗共拔15颗，按照每颗均价来算的话$35.31。而医院的收费从$25-$90，并没有明确每颗牙齿的单价。
从收据可以看出，网友这次给狗狗看病的花费相当高。
新加坡眼在收到网友消息后，对该宠物医院进行询问。
宠物医院表示，他们非常看重宠物的健康，也一直致力于保护动物，没有故意伤害的意图。
这位网友的爱犬的确在他们那里被拔了牙，但在这之前，其实狗狗也在另一家诊所拔过牙，而且有一些牙齿在没有干预的情况下脱落。这说明该犬的牙齿健康状况在很小的时候开始，就不容乐观了。
同时院方还强调，有些牙齿可能表面上看起来很正常，但其实已经出现问题。
在拔牙时，已经跟狗主人沟通过，他们没有异议才进行了牙齿治疗。而具体需要拔多少颗牙齿，是只有在全身麻醉后对狗狗进行检查时才能确定。
对于拔牙过程和拔牙尺度，院方在狗狗出院时和之后通过电话都与狗主人做了沟通。
此事件最大的矛盾点，就是网友认为宠物医院的做法没有得到他的允许，而宠物医院则认为已经沟通过了。
对此，院方建议狗主人找第三方兽医服务部门进行独立审查。 以下是宠物医院声明原文： Dear Editor of Singapore Eye： Thank you for giving us the opportunity to give our statement for this case. As pet guardians and vets, we must first trust that we all have our animals’ well-being at heart. As vets, our constant endeavour is to ensure the welfare of animals committed to our care. The goal of our treatment for every patient is to relieve pain and maintain good health. Prior to this dog’s dental appointment with us, we were informed that he already had several tooth extractions done at another clinic and since that dental, more teeth had dropped out without intervention, which indicates that his dental health was poor since a young age. Dental diseases can cause pain and other secondary health issues in your dog. Even though the surface of the teeth may look well, the roots of the teeth can be decayed and the teeth may be loose, which warrants extractions. The procedures and criteria for extraction (e.g. rotten roots and teeth, loose teeth and/or exposed roots) were explained in detail to the owners at the pre-dental consult and it was emphasised to the owners that the number of teeth that are required to be extracted would only be known when the dog is examined under general anaesthesia. There was no objection from the owners and we proceeded with the dental. The procedures and criteria for extraction were again explained over the phone after the procedure and at the time of discharge.
All procedures are done for our pets’ welfare at heart. In this case, this dog should not continue to live with loose and decaying teeth.
We once again emphasise that the goal of our care and treatment for every patient is to relieve pain and maintain good health. We advise all pet owners to maintain good dental home care for their dogs to prevent dental diseases.
We have already replied the owners on social media. Instead of sharing one-sided accounts on social media, we have advised them to seek an independent review the services.