Haier Biomedical Assists the Nucleic Acid Testing at Singapore Airports
As the prevention for COVID-19 pandemic at Singapore airports keeps improving, the demand for rapid nucleic acid testing also increases. Informed about the situation and concerned by the operational needs of front-line customs personnel, Haier Biomedical’s forward thinking team considered the immediate needs and the flexibility requirements for the deployment of equipment for the protection of the working environment, personnel and samples, and quickly provided customized solutions. Two HR1200-IIA2-D biological safety cabinets were immediately provided for the customer to conduct the tests.
In the three-month trial, Haier Biomedical always placed the customer needs first and actively communicated with the customer to provide them with the best service experience. Haier Biomedical cooperated fully and efficiently in response to the customer's upgrade and replacement to the HR1800-IIA2-X, which has a larger capacity. Given that this model has never been sold overseas before and urgent delivery was required, Haier Biomedical's various departments cooperated closely, responded flexibly, and finally delivered the products on time.
The HR1800-IIA2-X biological safety cabinet has been highly recognized by the customer for its safe, secure and reliable filter performance, and it has been put into immediate use. Because of the trust in Haier Biomedical's superior service and high-quality products, the customer has added another order of one HR1800-IIA2-X and a follow-up order to procure 50 units recently.
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With a professional service attitude, superior product quality with flexible and personalized solutions, Haier Biomedical has won the trust and recognition of customers and helped Singapore in the fight against the pandemic.
海尔生物医疗助力新加坡机场核酸检测
随着新加坡机场防控力度不断加强，快速核酸检测的需求也不断增加。海尔生物医疗获悉该情况后，以海关一线人员的操作需求为导向，充分考虑了设备的灵活部署和对环境、人员和样品的安全保护，迅速提供了定制化解决方案，并第一时间提供两台HR1200-IIA2-D生物安全柜供客户测试。
在为期三个月的测试中，海尔生物医疗始终将客户需求放在第一位，积极沟通合作，为客户提供最佳服务体验。针对客户改用容量更大的HR1800-IIA2-X的升级需求，海尔生物医疗全力高效配合。鉴于该型号之前从未在海外销售，同时又需要紧急交货，海尔生物医疗各节点紧密配合，灵活应对，最终顺利按时交付。
HR1800-IIA2-X安全柜凭借其安全可靠的过滤器性能获得了客户的高度认可，目前已投入使用。出于对海尔生物医疗卓越服务和产品质量的信任，客户近期又追加一台订单和后续50台需求。
凭借专业的服务态度、过硬的产品质量和灵活的个性化解决方案，海尔生物医疗赢得了客户的信任和认可，助力新加坡抗疫。